Privacy policy

Privacy Policy

At Sonaaz, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from our website, which is powered by Shopify.

1. Information We Collect

We may collect the following types of information when you browse, shop, or contact us:

  • Personal details such as your name, email address, phone number, and shipping/billing address.

  • Payment information (processed securely by Shopify and payment providers — we do not store card details).

  • Device and usage data, such as your IP address, browser type, and how you interact with our site.

  • Communication details you share with us, such as inquiries or customer service messages.

2. How We Use and Protect Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you regarding your purchases or inquiries.

  • Improve your shopping experience and personalize content.

  • Detect and prevent fraud or unauthorized access.

Your information is securely stored through Shopify’s encrypted systems. Only authorized personnel and trusted third-party providers (such as payment processors and shipping carriers) have access to it — solely to perform necessary services on our behalf.

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience. Cookies help us:

  • Keep your shopping cart and preferences saved.

  • Analyze site traffic and performance.

  • Show personalized product recommendations or ads.

You can control or disable cookies in your browser settings, though some features may not function properly.
For more details, visit Shopify’s Cookie Policy.

4. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. To make such a request, please contact us using the email below.

hello@sonaaz.in

5. Contact

If you have questions or concerns about this Privacy Policy, please contact us at:

sonaazjewellery@gmail.com, or Whatsapp on +919059351226